HOST ASSIST
Make hosting easier.
We help holiday home owners get more bookings, less hassle and better results.
Make hosting easier.
We help holiday home owners get more bookings, less hassle and better results.
From marketing and guest communication to pricing and cleaner coordination, we manage the day-to-day online work so you can step back without losing control.
Five years of hands-on New Zealand hosting experience.
I created Happy Hideouts for owners who want the freedom to step away from daily hosting admin without handing control—and a large percentage of their income—to a management company.
I've managed my own short-stay properties and properties for other owners using Airbnb, Booking.com and Vrbo. After building a setup that lets me spend far less time checking apps while keeping full visibility, I created a practical fixed-fee service to help other independent owners do the same.
Traditional Airbnb property management in New Zealand can mean paying a percentage of every booking. Happy Hideouts works differently: booking platforms or guests pay revenue directly through the payout arrangements you control, and it never passes through Happy Hideouts. We charge a fixed fee and take 0% commission while providing remote co-host-style support for the digital systems behind your short-term rental.
Your major booking channels, calendars and hosting tools are brought together.
Pricing, booking details and routine guest information work in the background.
See what is happening, keep control of your payouts and make the decisions that matter.
Practical property-management support for owners who want less admin—not less control.
Keep availability aligned across your major booking channels and reduce the risk of double bookings.
Dynamic pricing responds to seasonality, local demand and your property settings.
Scheduled booking, arrival and departure details help guests know what to expect.
Cleaner access is included, with an up-to-date view of bookings and changeovers.
Automated messages, AI-assisted workflows and personal follow-up keep routine questions and exceptions moving.
This service is designed for owners who want the day-to-day hosting managed without giving up their property, accounts or income. We handle the remote management and coordinate your local team; physical call-outs are charged separately.
This is the system Tanya uses across her own Wānaka and Christchurch short-stay properties—not a borrowed success story.
Guest questions, arrival details, departure reminders, calendars and nightly prices all competed for attention.
Scheduled booking, check-in and check-out information, AI-assisted routine answers and dynamic pricing keep the system moving.
Booking, check-in and checkout information are scheduled in Tanya's Wānaka and Christchurch hosting setup. These routine messages no longer need to be written from scratch for each stay; Tanya remains responsible for reviewing information and handling exceptions.
Happy Hideouts supports suitable owners throughout New Zealand. These two areas are where Tanya's own hands-on property experience has shaped the systems behind the service.
Practical systems support for city apartments and family homes, including connected calendars, guest information, pricing and cleaner workflows.
Explore Christchurch host support →Owner-led support shaped by a highly seasonal destination market, with dynamic pricing, multi-channel calendars and scheduled guest information.
Explore Wānaka host support →Happy Hideouts is a strong fit when you want expert help with the online systems while keeping the property, team and decisions in your hands.
You arrange your cleaner and maintenance contacts; we keep the booking information flowing.
Airbnb, Booking.com, Bookabach, VRBO and compatible channels can be brought into a clearer setup.
Pay a fixed monthly service fee instead of giving away a percentage of every booking.
We manage the day-to-day online operation of your short-stay property for a fixed monthly fee, with 0% Happy Hideouts commission. Your booking revenue is paid directly through the payout arrangements you control.
Full remote management of the day-to-day hosting operation, while your property, booking accounts and payouts remain yours.
Physical call-outs: $100 + GST each. Any cleaning, linen, supplies, repairs, trades or other third-party costs are separate and remain payable by the owner. Call-outs are subject to location and availability.
The $500 monthly fee is per property in NZD and includes GST. Onboarding is from $300 + GST and includes the first three hours of setup. Any additional scope or cost is agreed before work continues. Booking-channel fees and payment-processing charges remain payable by the owner; 0% refers to the commission charged by Happy Hideouts.
Enter a typical month of booking revenue and compare a percentage-based management fee with the Happy Hideouts fixed monthly fee.
Illustrative comparison only. Percentage fees and service inclusions vary. Figures include GST but exclude onboarding, booking-channel fees and other property costs.
Every property is different. We take the time to understand yours, configure the details and make sure you know exactly how the system works.
We review your channels, current workflow, property information and the tone you want guests to experience.
We configure your systems, scheduled messages, cleaner access and the agreed parts of your hosting workflow.
Tanya shows you how to use the owner and cleaner tools, answers questions and checks the setup with you.
Practical starting points for comparing services and organising your hosting systems.
Happy Hideouts is a remote, fixed-fee alternative to traditional Airbnb property management. It provides co-host-style support for your connected online systems, while you keep control and arrange local cleaning, maintenance and urgent on-site help.
Yes. Your property, booking accounts and payout settings remain yours. Booking platforms or guests pay revenue directly through the arrangements you control, and it does not pass through Happy Hideouts. We charge 0% commission on your bookings.
Yes. Because the service focuses on your digital hosting systems, we can support suitable short-stay properties throughout New Zealand.
We work with major short-stay channels and compatible integrations. We'll check your current listings and confirm the right setup before onboarding.
Yes, where the property and integrations are a good fit. We can help connect Booking.com with Airbnb, Vrbo, Bookabach and compatible channels, then support calendars, pricing, scheduled guest information and cleaner access from one clearer setup.
The $500 fee includes GST and covers the day-to-day remote management of your connected booking channels, calendars, pricing, guest communication, messaging automations, cleaner information and system support. Cleaning, linen, supplies, repairs, trades, platform charges and other third-party costs are not included.
Physical call-outs are $100 + GST each and are subject to location and availability. Any cleaning, materials, repairs or contractor charges are additional and remain payable by the owner.
We'll review your property location, booking channels and current setup, then contact you to confirm whether the service is a good fit and explain the onboarding cost before you commit.
Complete the short form and we'll let you know whether Happy Hideouts is the right fit for your setup.
✓ No-obligation enquiry ✓ Support available NZ-wide ✓ Your property stays in your control ✓ 0% commission and owner-controlled payouts